M&T Bank Names Christopher E. Kay New Head of Consumer Banking, Business Banking, and Marketing 


M&T Bank announced today that Christopher E. Kay has been named Executive Vice President and Head of Consumer Banking, Business Banking and Marketing. He was also appointed to M&Ts Management Group. Building on his career as a change agent in a variety of different consumer businesses, Kay comes to M&T after serving as Chief Innovation Officer at Humana, where he led efforts to create a new kind of integrated care with the power to improve health and well-being and lower costs for customers. Prior to that, Kay was the Managing Director of Citi Ventures, where he led efforts globally to redesign and scale a new customer experience across the consumer and private banking businesses, including initiatives dealing with payments, digital commerce and more. In a number of senior operating roles for Target, Chris reinvented the consumer shopping experience by making stores a lifestyle health destination, supported by a consistent operating model, end-to-end workflows and a customer-centric merchandising strategy. Understanding whats important to our customers is our daily mission at M&T Bank, so we know that people expect more options, more access, more speed and more security from their bank todayand they also want more information, more holistic solutions and more timely, relevant and actionable advice, explained M&T Chairman and CEO René F. Jones. Chris Kay will help lead our efforts to develop innovative products, services, solutions and experiences for our customersand for the employees who serve themin todays ever-changing world where needs and demands are evolving rapidly. …

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Source: US SEC
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